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How to Continue Uploading Old Device to Pixel 2

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Can't transfer information to a new Pixel telephone

If something goes wrong with copying data from your electric current phone to your Pixel phone during setup, attempt the following troubleshooting steps.

You can automatically transfer information from most phones using Android 5.0 and up or iOS 8.0 and up, and manually transfer data from most other systems. Learn how to bank check your Android or iOS version.

You can too restore data on a phone that's not new or reset. Learn how to back up and restore data.

Tap here to see an interactive tutorial

Setup stops or doesn't start

Lose power or get disconnected

If you lose Wi-Fi or mobile connectivity or power, or your cable comes out, start once again. Your setup volition choice up from where it left off.

Nothing happens or "Try some other cable" message

Check the cable

  • Unplug then replug the cable on both ends.
  • Attempt a different cable. Non all ability cables can transfer information.

Try the Quick Switch Adapter

  • If you're using the Quick Switch Adapter, check that it's inserted in your Pixel phone.
  • If y'all're non using the Quick Switch Adapter, try it. The adapter tin bear witness your phones which direction to move your data. If needed, use a USB-C to USB-A cable with the adapter.

Cheque some nuts

"Phone may not be supported" message

  1. Install any available updates for your current phone.
    • Android:The Quick Switch Adapter works with most phones using Android 5.0 and upwards. Learn how to update your Android version.
    • iPhone: The Quick Switch Adapter works with virtually phones using iOSouthward 8.0 and up. Learn how to update your iOS version.
    • BlackBerry or Windows Phone: The Quick Switch Adapter doesn't piece of work with your telephone. Larn how to transfer without the adapter.
  2. Restart your current phone. On most phones, press and hold the power button until the phone fully restarts.
  3. Try the Quick Switch Adapter again. If the Quick Switch Adapter still doesn't piece of work with your current phone, learn how to transfer without the adapter from Android or iPhone.

Setup transfer stuck (Android only)

  1. If setup gets stuck for more xv minutes, tap Stop copying.
  2. When you encounter "Your phone'due south almost ready," run across which information copied. You could exist unable to copy certain information from your electric current Android phone. Learn which information doesn't copy from Android.

Can't transfer over Wi-Fi (Pixel 6 & Pixel 6 Pro only)

Only certain devices can transfer data over Wi-Fi. If the phone sending data is an iPhone or runs Android 4 or earlier, the transfer won't work. Only a Pixel half-dozen or Pixel 6 Pro can receive data over Wi-Fi.

Setup finished just data didn't re-create

Skipped information transfer when first turned on

Return to setup

  • Within a few minutes
    You'll become a "Pixel setup isn't washed" notification. Tap Terminate setup.
  • For a few days
    Open your Settings app. At the acme, tap Stop setup.
  • Later on you've had your phone a while
    Yous tin always reset your phone. But resetting erases all your information on your phone. Learn how to reset to factory settings.

Tap here to see an interactive tutorial

Why some data doesn't transfer from an iPhone

iPhone supervised past an organization

Supervised iPhone

If a business, school, or other organisation supervises your iPhone, your data can't copy. To check whether your iPhone is supervised:

  1. OpenSettings And then General And then About.
  2. Nether the name of your device, look for: "This iPhone is Supervised."

Managed iPhone

If a business organization, schoolhouse, or other organization manages your iPhone, your copying could be limited. To check whether your iPhone is managed:

  1. OpenSettings And then General And then Profiles & Device Management.
  2. Under the device name, look for policy profiles from your organization.

To increase what you can transfer, you tin remove these profiles. This can affect your access to your organisation's information.

iMessage turned on

iPhone has HEIF photos (iOS eleven & up)

To automatically see your original HEIF photos on your Pixel, save your HEIF photos to Google Photos from your iPhone. Larn how to back up Google Photos.

Tip: If your iPhone doesn't have Google Photos, HEIF photos turn into JPG photos on Pixel during setup.

What won't copy during setup

From Android

  • Downloads, like PDF files
  • Photos, videos, and music stored in hidden folders
  • Apps that aren't from the Google Play Shop
  • Data from apps that don't use Android backup
  • Accounts other than Google Accounts and their data
  • Contacts and calendars synced to services other than Google
  • Ringtones
  • Certain phone settings (varies past phone and Android version)

Learn how to transfer some of this information later setup.

From iPhone

  • App information
  • Paid apps
  • Unpaid apps non matched on the Play Store
  • In-app purchases
  • Photos where an original isn't stored on your iPhone
    Tip: When yous plow on Optimize Storage, original photos are in iCloud and not on your iPhone. Lower resolution versions of your photos won't copy, even if they're stored on your iPhone.
  • Photos, videos, documents, and other files stored in iCloud. Learn how to request a transfer of iCloud photos and videos to Google Photos.
  • Phone settings, like Wi-Fi passwords
  • Music with iTunes Digital Rights Management protection
  • Accounts other than Google Accounts and their data
  • Contacts and calendars synced to services other than Google or iCloud
  • Bookmarks from Safari
  • Some third-party chat app data

Learn how to transfer some of this data after setup.

From BlackBerry or Windows Telephone

Other problems copying information

From Android

Don't have a cable

  1. On your Pixel telephone:
    • Tap Start.
    • Connect to a Wi-Fi network or your mobile carrier.
  2. When asked to "Re-create Apps & Data," tap Next.
  3. When asked to "Use your old device," tap Can't use old telephone.
  4. Follow the on-screen steps to log in to your Google Account and access your backup.

Tip: To transfer from a phone running Android 5 or later to a Pixel half-dozen or Pixel 6 Pro, y'all can copy data with Wi-Fi.

Can't apply old telephone

Want to transfer without returning to setup or transfer selected data just

Copy contacts

If you already apply contacts in your Google Account, like in Gmail, they'll automatically show on your Pixel phone subsequently you sign in. To run across your contacts, open your Pixel phone's Contacts app.

If your contacts are on a SIM carte du jour, larn how to import contacts from a SIM card.

Copy photos, videos, files & folders

  • Connected to the internet
    Upload content from your current telephone or estimator to your Google Business relationship. Content in your Google Account shows on your Pixel telephone. Learn how to upload to Google Drive and back up to Google Photos.
  • Tin can't connect to the internet
    Transfer content to your Pixel telephone with a USB cable.

From iPhone

Don't take a cable or want to transfer without returning to setup

Want to transfer selected information merely

However can't copy information

If you still can't copy your data to your Pixel phone, learn how to contact united states.

Related articles

  • Go tips on how to utilise your telephone
  • Transfer your data from an Android to a Pixel phone
  • Transfer data from an iPhone to Pixel
  • Transfer your data from a BlackBerry/Windows Phone
  • Switch texting from iMessage to Android
  • Go around on your phone

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Source: https://support.google.com/pixelphone/answer/7176563?hl=en

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